Accessibility Statement

At Sallivo, we are committed to making our website and services accessible to as many people as possible, including individuals with disabilities. We believe everyone should have equal access to information, products, and customer support.

1. Our Commitment

We aim to provide a website experience that is clear, user-friendly, and accessible across different devices and browsing methods.

We work to improve accessibility by following generally recognized best practices, including relevant principles of the Web Content Accessibility Guidelines (WCAG) where feasible.

2. Accessibility Features

We aim to support accessibility through features such as:

  • clear navigation and consistent page layouts
  • text alternatives where appropriate for non-text content
  • keyboard-accessible browsing where possible
  • readable fonts and clear color contrast
  • responsive design across desktop and mobile devices

3. Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website and make updates where practical to improve usability and accessibility for all visitors.

4. Feedback and Support

If you experience difficulty using our website or need assistance accessing any part of our services, please contact us and we will do our best to assist you.

5. Business Information

Sallivo is an online store operated by SALLYS ECOM LIMITED, registered in Kenya under registration number PVT-5M1LBWRJ.

  • Company Name: SALLYS ECOM LIMITED
  • Registration Number: PVT-5M1LBWRJ
  • Store Name: Sallivo
  • Shop Address: Rainbow Plaza, Ngara, Nairobi, Kenya, off Munae Road
  • Office Address: Kiboko Estate, Mara Lane, Kiambu, Thika West District, Thika, P.O. Box 50063, 00100 – G.P.O. Nairobi
  • Email: info@sallivo.com
  • Phone: +254 746 001855
  • Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM EAT
  • Response Time: We aim to respond within 1–2 business days.

6. Statement Scope

This Accessibility Statement reflects our intention to support accessible access to our website and services and to continue improving usability over time.